Terms

cRawl Service Policy (Terms of Use)

Established July 10, 2026 / Revised August 17, 2026 / Revised September 13, 2026

This English text is a reference translation of the Japanese original. If the two differ, the Japanese version prevails.

This Service Policy (these “Terms”) sets out the conditions for use of the application “cRawl” and all services incidental to it (the “Service”), provided by SparkMates (the “Operator”). Every user of the Service (a “User”) uses the Service on the basis of having agreed to these Terms.

Article 1 (Scope)

These Terms apply to all relations between Users and the Operator concerning the use of the Service.
Individual guidelines, help pages, notices and the like that the Operator posts from time to time on the Service or on the official website of the Service (including the explanatory screens within the app and the “Frequently Asked Questions” on the official website) form part of these Terms. Where they conflict with these Terms, these Terms prevail unless otherwise provided.
Where these Terms conflict with a contract or other agreement concluded individually, that individual agreement prevails.

Article 2 (Definitions)

The terms used in these Terms are defined as set out in the following items.

“Service” means the whole of the functions provided through the application “cRawl” provided by the Operator, namely the registration and sharing of information about restaurants and other places, the creation, sharing and saving of “lists” that collect places, the creation of records of visits (“logs”) and their delivery to friends, comments on places, lists and logs, entries to topics, and all other incidental functions.
“Log” means the record a User creates on the Service at the time of a visit (the photos, text, ratings and the information incidental to them).
“Friend” means the mutual relationship established when a friend request is made between Users and the other party approves it. The Service has no one-way subscription relationship (following).
“Making a log public” means placing a log in a state in which it is delivered to the timelines of friends, and “making a log private” means the measure of ceasing that delivery and removing the display that has already been delivered. The Service has no function for deleting a post separately from the log itself.
“Account” means the set of user information a User creates in order to use the Service.
“UGC” means all content that a User posts or uploads to the Service, including text, images, list names and descriptions, place information, comments and logs.
“List” means a collection of places created by a User, which, as a form of UGC, may be set to either Private or Open.
“Co-editor” means a User who is invited by the creator of a list and granted the right to add and edit the places in that list.
“Match list” means the function by which only the places added by both of two Users are shown to the two of them.
“Share link” means a URL issued by the Service for an invitation to a list, or for sharing a profile or a place.
“Premium member” means a User who holds a valid Premium subscription as provided in Article 14.
“Verification badge” means the mark of identification that the Operator displays on particular accounts at its discretion.
“Making private” means the measure of placing all or part of UGC in a state in which it cannot be viewed or referred to by Users other than the person who posted it.

Article 3 (Accounts)

A User shall create an account for the Service by the method designated by the Operator and use the Service on that basis.
A User shall keep the registered information of the account accurate and up to date at all times.
A User shall manage the account at their own responsibility and shall not transfer, lend or share it with any third party. The Operator bears no responsibility for damage caused by inadequate management of an account.
As a rule, a User shall hold one account per person, and shall not create multiple accounts in order to circumvent restrictions on the use of the Service (including restrictions that are lifted by the Premium subscription provided in Article 14).

Article 4 (Rights in and responsibility for UGC)

Copyright and other intellectual property rights in UGC belong to the User who posted that UGC (the “Poster”). By posting UGC on the Service, the Poster grants the Operator permission to reproduce, publicly transmit, adapt and otherwise use that UGC (including displaying and sharing it with other Users as a function of the Service) to the extent necessary for providing, maintaining, improving, publicising and promoting the Service.
The Poster warrants to the Operator the following matters with respect to the UGC they post.
1. That they lawfully hold all rights necessary to post and publish the content posted;
2. That it does not infringe the copyright, trademark rights, portrait rights, privacy rights or other rights of any third party;
3. That it is not a reproduction or copy, made without the rights holder’s permission, of a feature, article or other work of a third party such as a magazine, website or television programme.
If a dispute arises between the Poster and a third party arising out of UGC, the Poster shall resolve it at their own responsibility and expense, and the Operator bears no obligation to become involved in that dispute.

Article 5 (Location information and the recording of logs)

A log on the Service is created by automatically grouping the photographs a User takes with the camera of the app on the basis of the time and the position at which they were taken. The place to be attached to a log is chosen by the User after taking the photographs, and being located within a given distance of the place is not a requirement for creating a log.
The details of the collection and use of location information are governed by the cRawl Privacy Policy, provided separately.
A determination made on the basis of location information may fail to match the actual location, depending on the environment (indoors, underground and the like), the settings of the device and the accuracy of positioning. The Operator does not warrant that such determinations will always succeed or be accurate.
A User shall not fabricate location information, by spoofing or any other method, nor use equipment or software for that purpose, so as to cause the creation of logs, the suggestion of candidate places or any other function of the Service to err.

Article 6 (Imports from external services)

Based on the operations of a User, the Service provides a function that imports candidate places from publicly available information of external services, such as posts on social services and place information of map services.
An import under the preceding paragraph is carried out as the act of the User themselves, and compliance with the terms of use and other conditions of the external service concerned is the responsibility of the User.
Place names, locations, genres and other information obtained by an import are no more than candidates, and the Operator does not warrant their accuracy, completeness or currency. Users shall verify the results of an import before using them.
Item 4 of Article 9 does not apply to the act of using the import functions described in the preceding paragraphs, which the Operator provides as functions of the Service, in the manner in which they are provided.

Article 7 (Visibility of UGC and the limits of delivery)

A User may set a list to either of the visibilities Private (a state in which only the creator and co-editors may view it) or Open (a state in which, in addition to the above, the creator’s friends may view it). The Service has no setting that makes a list visible to the general public.
A User may set a log to either public (a state in which it is delivered to the timelines of friends) or private (a state in which it is not delivered). A log that has been made public is delivered to friends only.
A share link is of such a nature that anyone who knows the link may view it. A User bears their own responsibility for managing whom they share it with.
Making a log private is the measure of removing its display from the timelines of the friends to whom it was delivered and deleting the photos uploaded for publication. However, reflecting that measure may take time depending on the communication environment and other circumstances, and content obtained or saved by other Users during the period in which it was public is dealt with as provided in the following paragraph. If a log that has been made private is made public again, that log is delivered as a new post, and the reactions and replies previously given to it are not carried over.
A User may, with respect to UGC they have made public, make a log private or delete a log (for lists, comments and other UGC, delete that UGC); however, the Operator has no means of recovering content that other Users obtained or saved during the period in which it was public.
A co-editor may add and edit places in the list to which they have been invited. Only friends of the creator may be invited as co-editors, and where a User who is not a friend opens an invitation link or QR code, they are guided to the friend-request procedure. The creator of a list bears their own responsibility for their choice of co-editors.

Article 8 (Automatic processing that runs on the device)

The Service may use automatic processing that runs on the User’s device for the extraction of place names, the estimation of genres, text recognition from images, assistance with search, translation and the like.
The results of the processing in the preceding paragraph are auxiliary suggestions, and the Operator does not warrant their accuracy.
The functions in paragraph 1 are provided only on supported devices and OS versions, and the Operator does not warrant their provision in every environment.

Article 8-2 (Entries to topics)

The Operator may provide a function by which a User selects one of their own logs and submits it as an entry to a subject set by the Operator on the Service (a “topic”).
What is listed on the Service as a result of an entry is limited to the name of the place, the comment entered by the User, the photograph and the display of the area; the User’s display name, icon and other identifying information are not shown to other Users.
The Operator retains a record linking each entry to the User who submitted it, in order to prevent duplicate entries, to confirm eligibility to enter and to respond to reports. That record is not disclosed to other Users.
A comment or the like submitted as an entry may not contain a URL or any other means of directing users elsewhere. The Operator may refuse to accept such an entry, or delete it after it has been listed.
The content of an entry is subject to Article 4 as UGC, and the Operator may delete it or make it private pursuant to Articles 10 and 11.

Article 9 (Prohibited conduct)

In using the Service, a User shall not engage in any conduct falling under the following items.

Conduct that violates laws and regulations or public order and morals;
Conduct that infringes the copyright, trademark rights or other intellectual property rights of the Operator, other Users or any other third party (including the unauthorised reproduction of the works of third parties and the unauthorised reproduction of the photographs and text of other Users);
Conduct that infringes the reputation, credit, privacy or other rights and interests of the Operator, other Users or any other third party;
Conduct that collects, reproduces or repurposes the information or content provided by the Service by scraping, crawling or other automated means, without the prior written consent of the Operator;
Unauthorised access to the servers or network of the Service, conduct that places a load on them, and other conduct that obstructs the operation of the Service;
Impersonating another User, registering false information, and other conduct that harms the trustworthiness of the Service;
Conduct that fabricates location information, by spoofing or any other method, so as to cause the creation of logs, the suggestion of candidate places or any other function of the Service to err;
Conduct that circumvents restrictions on the use of the Service, by creating multiple accounts or by any other method;
Conduct that uses information about other Users obtained through the Service beyond the purpose of using the Service;
The provision of benefits to anti-social forces and other conduct that cooperates with them;
Any other conduct that the Operator reasonably judges to be inappropriate for the operation of the Service.

Article 10 (Monitoring and deletion of content)

The Operator bears no obligation to monitor UGC posted to the Service at all times. However, the Operator has the right to investigate, monitor and delete the content of UGC where it judges this necessary for the proper operation of the Service.
Where the Operator judges that UGC may infringe the copyright or other rights of a third party, the Operator may delete that UGC or make it private, without prior notice to the Poster of that UGC or to the participants of the list containing that UGC, and regardless of whether an infringement of rights has actually been established.
The measures in the preceding paragraph do not constitute a failure to perform an obligation under a contract or other agreement with the Poster or any other User, and the Operator bears no responsibility whatsoever, for any reason, for damage caused to the Poster, participants or other Users by those measures.
The Operator bears no obligation to disclose its reasons when taking measures to delete UGC or make it private.

Article 11 (Handling of reports and suspension of accounts)

A User may report to the Operator, through the reporting function provided in the Service or by other means, that the UGC of another User infringes copyright or otherwise violates these Terms. When reporting a copyright infringement, the User shall provide the information reasonably necessary for the Operator to judge whether an infringement exists, such as the type of source copied and the title of the work.
On receiving a report under the preceding paragraph, the Operator shall review its content and, where it judges this necessary, take measures such as deleting the UGC or making it private pursuant to Article 10. The Operator bears no obligation to explain the content of a report or the result of its handling to Users individually.
A User shall not use the reporting function for harassment or any other improper purpose.
The Operator may, without prior notice, take such measures as it judges necessary against Users who repeatedly infringe rights or otherwise violate these Terms (repeat infringers), including warnings, restrictions on posting functions, temporary suspension of the account, and termination of the contract for use of the Service (deletion of the account).
The Operator bears no responsibility whatsoever for damage caused to a User by measures taken under this Article.

Article 12 (Verification badge)

The Operator may, at its discretion, display a verification badge on particular accounts.
The granting of a verification badge is a matter for the Operator’s judgement, and the Operator bears no obligation to accept applications for it, no obligation to grant it, and no obligation to disclose its reasons for not granting it.
The Operator may withdraw the display of a verification badge at any time, and bears no responsibility for damage caused to a User thereby.

Article 13 (Damages and indemnity)

Where the Operator suffers damage (including, without limitation, claims for damages from third parties, settlement payments, attorneys’ fees and any other costs actually paid or borne by the Operator, whatever their designation; the “Damages”) arising out of or in connection with a User’s breach of these Terms, or with the infringement by a User’s UGC or by their conduct relating to the use of the Service of the copyright or other rights of a third party, the Operator may claim from that User indemnity for the full amount of the Damages.
A User who receives a claim for indemnity under the preceding paragraph shall comply with it without delay, in the manner and by the deadline designated by the Operator.
The provisions of this Article continue to apply, with respect to damage arising out of conduct before the end of use or deletion, even after the User has ceased to use the Service or the account has been deleted.

Article 14 (Premium subscription)

The Operator may provide some functions of the Service to Users as a paid automatically renewing subscription through the App Store (the “Premium subscription”).
Application for, payment for, the contract period of, automatic renewal of and cancellation of the Premium subscription are carried out through the App Store in accordance with the methods prescribed by Apple’s App Store. The price, the presence or absence of a free trial period, the renewal cycle and other conditions are as displayed on the App Store, and for matters where the App Store’s terms apply in priority to these Terms, those terms shall govern.
The functions covered by the Premium subscription and the usage limits applicable to free accounts are as shown in the comparison table displayed within the app.
The Premium subscription renews automatically at the end of the contract period unless the User carries out the cancellation procedure themselves. A User who wishes to cancel shall do so from the subscription management screen of the App Store, and cannot apply to the Operator to cancel directly.
The Operator may, at its discretion, grant rights equivalent to those of a Premium member to particular accounts. Even in that case, those rights are not based on a subscription contract with the App Store, and the Operator may withdraw them at any time.
The Operator may change the content of the Premium subscription, the functions it covers and its pricing plans, to the extent that this does not infringe the rights already enjoyed by existing Premium subscribers. Material changes will be publicised by an announcement within the Service or by such other method as the Operator considers appropriate.
Where several Users use a co-edited list to a certain level (meaning that conditions are met such as the Users being co-editors of that list, a certain number of places being registered in that list, and each of those Users having created the prescribed records), the Operator may grant those Users rights equivalent to those of a Premium member free of charge for a certain period (the “co-editing reward”). The conditions for granting the co-editing reward, the period granted, the maximum number of times it may be received and other details are as displayed on the relevant page within the app. The granting of the co-editing reward is not conditional on use of, or a purchase within, the Service.
The co-editing reward is provided free of charge and may not be transferred to any third party by sale, assignment, exchange for money or any other method. A co-editing reward for a User with an active Premium subscription applies from the end of that subscription and is not applied concurrently during the subscription period. The Operator may suspend the granting of a co-editing reward, or withdraw rights already granted, where it judges that there is fraud or a suspicion of fraud or where it otherwise considers this necessary, and may change the content of the co-editing reward at any time or end its provision.

Article 15 (Intellectual property rights)

Intellectual property rights in the software, design, logos, trademarks and all other content constituting the Service, excluding UGC, belong to the Operator or to the third parties that license them to the Operator. Users shall not reproduce, modify, adapt, distribute or otherwise use them without the prior written consent of the Operator.

Article 16 (Handling of personal information)

The handling of Users’ personal information in the Service is governed by the cRawl Privacy Policy, provided separately, and is not duplicated in these Terms. Where these Terms and the Privacy Policy conflict as to the handling of personal information, the Privacy Policy prevails.

Article 17 (Change, suspension and termination of the Service)

The Operator may change, add to or discontinue all or part of the content of the Service without prior notice to Users.
The Operator may temporarily suspend the provision of the Service without prior notice to Users in the case of system maintenance and inspection, natural disaster or other force majeure, or where the Operator otherwise judges this necessary.
The Operator may end the provision of the Service at its discretion. In that case, the Operator shall endeavour to notify Users in advance, so far as reasonably possible, by an announcement within the Service or by other means.
The Operator bears no responsibility whatsoever for damage caused to Users by a change to, suspension of or termination of the Service.

Article 18 (Disclaimer)

The Operator makes no warranty whatsoever, express or implied, as to the accuracy, completeness, usefulness or fitness for a particular purpose of the Service, or that it does not infringe the rights of third parties. Nor does the Operator warrant the accuracy or legality of the content of UGC.
The names, locations, operating status, genres and other information of places shown in the Service include information originating from external services and information registered by Users. The Operator does not warrant their accuracy or currency.
The Operator bears no responsibility whatsoever for damage caused to a User arising out of the Service, except in cases of the Operator’s wilful misconduct or gross negligence. Even where the Operator bears responsibility, the Operator’s liability for damages is limited to the amount actually paid by the User to the Operator in the month in which the cause directly giving rise to the damage arose.
Trouble arising between Users, or between a User and a third party, shall be resolved between the parties concerned; the Operator does not become involved and bears no responsibility.

Article 19 (Changes to these Terms)

The Operator may change these Terms at any time where it judges this necessary, to the extent that this does not contravene applicable laws and regulations.
Where the Operator changes these Terms, it will publicise the content of the amended Terms and the time at which they take effect to Users by posting within the Service or by such other method as the Operator considers appropriate.
Where a User uses the Service on or after the time at which the amended Terms take effect, following the publication in the preceding paragraph, that User is deemed to have agreed to the amended Terms.

Article 20 (Governing law and jurisdiction)

The interpretation and application of these Terms are governed by the laws of Japan.
Where a dispute arises between the Operator and a User concerning the Service, the Tokyo District Court shall be the exclusive court of first instance by agreement.

Article 21 (Severability)

Even if any provision of these Terms, or part of one, is held invalid or unenforceable under laws and regulations, the remaining provisions of these Terms, and the remaining part of the provision held invalid or unenforceable, continue in full force and effect.

Article 22 (Contact)

Please direct enquiries regarding these Terms and the Service, reports of copyright infringement and other communications to the following.

Operator: SparkMates
Email address: sparkmates.dev@gmail.com

Supplementary provisions

These Terms were established on July 10, 2026.
This revision takes effect on the day on which it is publicised by posting on the official website of the Service and within the app (date of revision: August 17, 2026).
This revision takes effect on the day on which it is publicised by posting on the official website of the Service and within the app (date of revision: September 13, 2026).